Time 42 min

Building powerful connections in a culturally diverse society | QuickBooks Connect 2020

Today, you are more likely than ever to find yourself in a diverse organizational setting. While this diversity offers many benefits, it can also create barriers that inhibit the development of personal and professional relationships. As a result of this session, you will be able to:

  • Describe the four types of noise and the impact each has on communication.
  • Apply the five elements of The L.U.C.A.S. Approach®,which is an empathy-based communication process.
  • Apply skills and inclusive language to powerfully connect with a diverse group of people.
Dr. Tyrone Holmes President, T.A.H. Performance Consultants Dr. Tyrone Holmes is a professional speaker, consultant and coach who has spent more than two decades teaching thousands of people to build powerful relationships in diverse settings. He teaches participants to reduce the “noise” in their lives, effectively communicate their messages, connect with diverse audiences and groups, and reduce the negative impact of unconscious bias.